Purposes of Collection of Personal Data
We may collect your personal data to identify, retrieve and process customer records, to enable PhiDerma Aesthetics Centre Limited (“Company”), its subsidiaries, officers and employers (“Relevant Persons”) to follow up on customer needs, and to provide you with personal and appropriate services. For the specific purposes relating to your personally identifiable information, please see the Personal Data Collection Statement below.
Principles of Data Collection
In order to safeguard the confidentiality of your personal data, the Company ensures that the policies and practices regarding the collection, use, retention and transfer of and access to your personal data comply with the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong.
Before purchasing our services, treatments or products, our company will require you to present the original Hong Kong ID card and record your ID card number. If you do not want to produce the original ID card, the company reserves the right to provide you with any services or products.
Personal Data Collected
You may be asked to provide your personal data from time to time, including but not limited to your name, gender, age, identification document number, telephone number, fax number, address, email address, credit card information, education level, occupation, family income, interests and favorite activities, etc. Failure to provide such data may prevent the Company from providing appropriate services to you. If we do ask you to provide personal data, we will specify the purposes for which and personal data is collected at the time of collection. If you are under 18, you must obtain the consent from parents or guardians before disclosing any of your identifiable personal data to the Company.
After submitting your personal data, the Company may require you to indicate your preference and consent as to the use of your personal data for the purpose of direct marketing , before the registration for any of our paid services. As a result of your indicated preference, you may receive direct marketing phone calls, emails or direct mails from us /our affiliates or business partners from time to time. For more details, please see the marketing and promotion section below.If you do not want to receive relevant information and no longer wish for your personal data to be used for direct marketing, please write to our Marketing Department, along with your name, membership number and contact telephone numbers. Marketing Department, PhiDerma Aesthetics Centre Limited
Marketing and promotion
We may use personal data for marketing and promotional purposes, including (i) sending or displaying to you the latest information, offers and promotions of the Group, including information on competitions and sweepstakes; (ii) sending or displaying information about me Affiliate discounts (such as competitions and sweepstakes) from partners of the Party’s plan; or (iii) tailor-made and track your interactions with online banners and links from third-party websites to our website. In addition, we may use personal data to analyze member preferences and market trends, and to gain insights into new phenomena, so that we can tailor-made rewards and offers to you. This may involve merging the personal information we hold about your use of our services with the information we have collected about your network usage. In addition, we may also merge the information collected about you with information about other customers to gain new insights into new phenomena and establish market trends. We may provide these observations to our third-party program partners for marketing and promotion purposes. In addition, we are currently using advertising services and products provided by third-party service providers (such as marketing agencies and social media platforms) for marketing and promotion, which may involve us sharing the personal information we hold about you with them.
We may provide you with marketing, promotional communications and research invitations through mail, telephone or online (including via email or your mobile device or through online banners); where appropriate and necessary, we will collect you Asking for your consent, or giving you the opportunity to choose not to receive marketing materials. You can contact us in the following ways to indicate that you choose to stop receiving relevant communications. Please note that if you choose to unsubscribe or stop receiving marketing communications, you will continue to receive our management emails, account summary and the latest information on our services.
Storage of Personal Data
Pursuant to our general policy, the Company will keep records of all transactions with you in our course of business for a reasonable period of time for review and verification purposes.
Disclosure of Data
Occasionally the Company may share your personal data or transfer the relevant information to any one or more of the Relevant Persons or third party service providers as our agents to market some of our products and services. For details, please refer to our company’s statement on the collection of personal data.If you do not wish the Company to disclose your information to any third party, kindly write to our Customer Service Manager, along with your name, membership number and contact telephone numbers using the contact details below.
Access to Personal Data
You can write to our Customer Service Manager to request access to your personal data. Based on the provisions of section 19 (1) of the Personal Data (Privacy) Ordinance, the Company will reply you in receipt of your requirements within 40 days. If you refuse to make the said access request in the prescribe form or in writing, in accordance with the provisions of section 20 (3ea), the Company reserves the right to refuse your access request.
Under section 28 of the Personal Data (Privacy) Ordinance, the Company may charge a reasonable fee for information access. However, if the accessing is for making reasonable corrections to your personal data, the Company reserves the right in its absolute discretion to waive the relevant charges.
Correction of Personal Data
For a change of personal data, please write to our Customer Service Manager and provide the correct information to be corrected. The Company, based on the provisions of section 23 of the Personal Data (Privacy) Ordinance, will correct your personal data within 40 days after the receipt of your request. The Company reserves the right in its absolute discretion to waive the charges for correction of personal data.
All personal data provided by you will be properly stored in our customer service system and can only be accessed by authorized persons.
(This statement can be modified from time to time without prior notice, please check it frequently.)
Personal Data Collection Statement
As a customer of Hong Kong Well Women Centre Limited, you may be required to provide your personal data to the Company or any of the Relevant Persons prior to any trial or purchase of our services and/or products. Incomplete or incorrect data may prevent the Company from providing or continuously providing the Services.
We will always keep your personal data confidential. Our policies and practices regarding collection, use, retention, disclosure, transfer and confidentiality of and access to your personal data comply with the laws of Hong Kong and are stated in this Statement.
You agree that the Company may use and retain any personal data provided by you for the following purposes:
- Provision of related services;
(i) Services include:
(ia) Membership benefits: shopping benefits, value-added benefits, point’s benefits, affiliate benefits, and exclusive members’ events.
(ib) Members’ services: telephone appointments, applications, daily operations, enquiries, suggestions, complaints, handling and follow-up of suspected suspicious transactions, continuation and termination of membership services.
(ic) Promotion of Hong Kong Well Women Centre Limited’s products and services, including but not limited to beauty, slimming, medical cosmetology, chiropractors, dentistry, ophthalmology, health checks, laboratory referrals, physical examinations, laundry, household cleaning, education courses , Financial products, stationery, etc.
(id) Service opinion surveys to better understand our customers and deliver better services to them.
The company, its agents, affiliates, partners and/or associated promotion companies , are used to promote goods and / or services associated with related services and for promotion of the goods and / or services;
- Handling benefits from or related to the services;
- To provide the service analysis, to verify and / or check your credit, payment and / or condition;
- To handle your request of payment instructions, direct debit facilities and / or credit facilities;
To facilitate the daily operation of your account and/or to collect the payment due in your account for related services; and you agree that the company may disclose and transfer (whether in Hong Kong, Macau, Mainland China or overseas) the company is the above The right to use, disclose, hold, process, retain or transfer your personal data for purposes of use to our company’s agents, contractors, telecommunications operators, third-party collection agencies, credit consulting agencies, security agencies, and credit providers , Banks, financial institutions, other persons who are responsible for confidentiality to the company, and the actual or proposed transferee of the company.
Meanwhile, according to your agreement with this website, we can disclose and transfer your personal data (whether in Hong Kong, Macau, Mainland China or overseas) to its subsidiaries, affiliates, associated companies and their companies that own the rights, and may store related personal data in one or more databases held by the Company and its subsidiaries, affiliates, associated companies and their companies that own the rights (may contain other information collected by the company and its subsidiaries, affiliates, associated companies, and their companies that own the rights) for the purposes stated above for the promotion of the goods and / or services of the Company and / or its subsidiaries, affiliates, associated companies, and their companies that own the rights and to compare other information that you provided to the Company and / or its subsidiaries, affiliates, associated companies and their companies that own the rights for the purposes stated above.
According to relevant regulations, this website has the right to charge reasonable handling fees for requests made to access the personal data. If you want to access or correct your personal data, or request a copy of the personal data held on this website, please request by writing to the following address: 335 Nathan Road 6F Room A Bright Growth Medical Centre
If you do not wish to receive the promotional information about the related services provided by this website, or if you do not wish this website to disclose, transfer, or use your personal data for the purposes described in this section, please notify this website by letter and state your name, membership number, and contact number. Address: 35 Nathan Road 6F Room A Bright Growth Medical Centre or fax to 2155 4210。Please indicate “Refusal to Use Personal Data for Direct Marketing” in the subject line of your letter.
Under the Personal Data (Privacy) Ordinance, you have the right to:
- Ascertain whether this website holds your personal data;
- Access your personal data held on this website within a reasonable time;
- Have reasonable access to your personal data held on this website;
- Request this website to amend incorrect personal data.